Get Franked charges a flat rate of $8.00 for standard delivery and $15.00 for express delivery within Australia.Orders over $120 with standard delivery will be delivered for FREE. (However from time to time Get Franked reserves the right to offer free delivery.)

Express orders can take from 1-3 business days and standard orders can take 3-5 business days depending on your location. To check delivery times for your area take a look at the Australia Post Network.

Deliveries to New Zealand via standard post have a flat rate of $20 and can take 6 plus days. Express post is also available and this is a flat rate of $40 and will take a minimum of 3 days. The delivery to New Zealand is managed by Australia Post Network.

Deliveries to the Cocos (Keeling) Islands - postcode 6799, may take up to 2 months to deliver via Australia Post.

To guarantee delivery, it is best to send your parcel to your office or somewhere where there will be someone to receive it between 9am - 5pm. If there is no one at the delivery address to receive your parcel, a card will be left and your order will be sent to the nearest post office where you will need to sign to pick it up.

We use Australia Post for all our deliveries. Once your order has been dispatched, we will send you a shipping confirmation email with your tracking number. Please note the number will not be traceable for at least 4 hours.

If your order has not arrived within the allotted time or if there is a problem with your order, please email us at franksupport@get-franked.com.au.